I Might Be Able To Bs My Way Through This One, But I Want To Make Sure What I Think Is Correct?
As a consultant for the First National Bank of Monroe, you have been asked to solve a problem on the bank’s network that began on Monday. According to the bank manager, one of the tellers has been unable to log on to the network. The teller sees an error message that says something like “that address is in use by another computer.” When you arrive at the bank, the college intern who has been setting up the machines tells you that he is using a program called Ghost to clone all PC’s from a single disk image. In other words, an exact copy of one machine’s software, operating system, and properties has been copied to all the computers. After copying each machine, he has been modifying its TCP/IP properties. All of the PC’s are brand new, are running Windows XP, and use the same hardware and software. First National Bank’s network consists of two servers running Windows Server 2003 and the TCP/IP protocols. What might be preventing the teller from logging on to the network? What information about the server and the network will help you to determine the problem’s cause? What do you look for on the teller’s computer?
4 Responses to “I Might Be Able To Bs My Way Through This One, But I Want To Make Sure What I Think Is Correct?”
Comment from Jatman
Time February 8, 2010 at 5:35 am
I would guess that the NetBIOSFQDN names are the same. Although the first thing that shot out was duplicate IP’s, if he was changing IP’s under TCP/IP (question needs to be more specific), thats probably the most likely cause!. Duplicate NetBIOS names and SIDs would cause auth issues, and generate Duplicate name errors.
Good luck.
Comment from David S
Time February 8, 2010 at 5:35 am
1. Verify that you do not have a static IP setup on that machine.
2. If so you will need to assign it a proper IP address.
3. Make sure your DHCP is running properly on your Server.
Comment from Bogus_Gu
Time February 8, 2010 at 5:35 am
All it means is that the intern has assigned the same IP to two different machines. you need to change one of them or only one would be able to get on the network at any given time.
Comment from The Phlebob
Time February 8, 2010 at 5:35 am
My money’s on duplicate TCP/IP addresses. The question specifically mentions TCP/IP, which I’d consider a hint, and mentions the fact that the installer was a(n inexperienced) college intern.
I’d ask the intern if he’s been changing the TCP/IP address each time or setting the machines up for DHCP. (I’d assume the DHCP server has already been working for existing machines.)
And if the bank was letting an intern do a rollout unsupervised, they deserve what they get.
Hope that helps.